1.Q: What is a hat body?

A: A Hood or Cone is the rudiment of wool felt (rabbit fur felt)which is used to make the hat shape. So the hat body is the semi-product of the finished hat. It is normally used for a brimless or small-brimmed hat, and the capeline or flare is used to make hats with medium to large brims.

2.Q: What is the merit of a wool felt hat?

A: It's the most durable type of felt. It has less fuzz than other felts and it will not pill. It is thicker, more tightly woven, and has stronger fibers so it holds up better to wear so seams won't rip when people are outdoors.

3.Q: What are the goals of your company?

A: As the professional hatter, we must to deeply realize the real request from our customers and hope to grow with them together. With our stable quality of materials and innovations, hope we will always impress our customers.

4.Q: What customization is possible for the felt hat?

A: The hat bodies can be completely customized with hat bodies styles, colors, weight, stiffness, size, decoration, and so on. We can well make the samples by buyer's idea.

5.Q: How to evaluate the stiffening in wool felts hats?

A: The stiffness can be customized with soft, medium, or hard stiffness. Glue or shellac stiffener by different styles and customer’s request. It is better to produce the final products after getting confirmation from the buyer.

6.Q: What is your sample rule?

A: It is negotiable for free before making the samples. Our goal is to achieve complete customers' satisfaction, and we need maintain the same quality between sample quality and bulk quality. By full communication with the details, we will fully support the development for your new style.

7.Q: What do you think of the color tolerance?

A: The slight color tolerance is objectively present in one color with different batches, maybe it is not much obvious on the color surface at the most of time. There are many factors in the dyeing process, such as the water, the temperature, the quantity in a dyeing vat, and so on. With years of production experience, we also need to pay special attention to various targeted value. Our company's rule is that we must got the color confirmation from the buyer before the mass production.

8.Q: Is wool felt hat waterproof or curshable?

A: Wool felt is somewhat waterproof. It can completely waterproof after a chemistry process. The crushable process is made by a similar way. We can well meet the buyer's request.

9.Q: Is wool felt environmental friendly?

A: It's biodegradable, renewable, and sustainable. It's a very friendly textile to people. Rabbit fur felt is also environmental friendly.

10.Q: How do you solve the quality problem in the mass products?

A: We have a integrated after-sales service for safeguard buyer's rights. Firstly we will check out the quality problem and find out the reason immediately, communicate closely with our customer about best solution, then avoid the bigger losses. We promise to 100% compensate our customers for our quality problem until our customer is satisfied.